Is there a way to customize font colour?
A: Jiffypix was created to use design best practices and the hottest design trends at the moment, so our chosen font colors reflect this.
Jiffypix is continually evolving and will no doubt offer this functionality in the future while continuing to adhere to best design practices so that you get the best looking content possible.Very popularHow can I learn more about Jiffypix?
A: There are many ways to do this.
You can watch the Welcome Video on the homepage of Jiffypix.
Check out our support section for our frequently asked questions.
You can also contact one of our super friendly support staff via our webchat, which is available on all pages of our website.Very popularCan I add my personal Instagram account?
A: Only a business Instagram account can be used, this rule is enforced by Instagram.PopularIs there a way to choose which part of the image I want my logo to be placed?
A: Jiffypix was created to use design best practices and the hottest design trends at the moment, so our chosen font colors reflect this.
Jiffypix is continually evolving and will no doubt offer this functionality in the future while continuing to adhere to best design practices so that you get the best looking content possible.PopularCan I customize the image size based on my preferred dimensions?
A: Jiffypix is designed to take care of everything for you. The image size is already optimized for any social media channel. You may choose if you want the image to be square 1080x1080, landscape 1200x628, and portrait 1080x1920.PopularHow to disconnect/remove my Twitter account from Jiffypix?
A: To disconnect your synced Twitter account from Jiffypix, you must go to your account Settings > Social Media Accounts and click on_ 'Revoke access'_
This will unsync your current Twitter account so you can sync a new one.Some readersCan it generate any gif images too?
A: Gif images cannot be created using Jiffypix right now but it is one of our many lofty dreams to be fulfilled at some time in the future.Some readersMy design has gone missing, I can't find it
A: All your designs are available in your library. Go to the Library, download and save in a safe location.Some readersI can't sign in to Jiffypix?
A: If you have any difficulty signing in please take a screenshot or a screencast of any visible errors and send it to hello@jiffypix.com or use the webchat to contact support, we will be happy to get you using Jiffypix as soon as possible.Some readersCan I add a second Twitter / IG account?
A: At present, you can only add one account from each social media platform.Some readersI keep losing designs that I wanted. There is no way I can just go back to the previously generated design ideas.
A: When you see a design you like make sure to click on the Library button to add to your library.Some readersHow do I get a new password?
A: To create a new password, go to the login screen and click Reset Password. You will receive an email with a link to create a brand spanking new password.Some readersI can’t edit my profile image
A: The ability to edit a profile image is unavailable at present but it is on the horizon.Some readersDoes it post to social media?
A: Yes, your generated content using Jiffypix can be posted directly on Twitter.
In the future, posting to other social media channels, could be a possibility depending
On which platform would be made available to us.Some readersWhen uploading a logo, Which image formats are supported?
A: JPEG and PNG, we recommend using a PNG file with a transparent background. We also recommend a maximum size of 300px X 300px.Some readersIt repeats the same images after I chose to “use this style”
A: By selecting “use this style”, Jiffypix creates image that have the same style as the original image so the images might look very similar.Some readersHow to schedule a post?
A: Scheduling posts is not possible for the time being, this is a feature Jiffypix aims to have one of these fine days.Some readersCan I also integrate my Instagram account and share posts?
A: We’re working on it at this very moment.Some readersWhy am I not getting any images generated based on my keyword used?
A: If your chosen keyword is obscure and doesn’t generate any images, try using a more generic keyword for your search.Some readersHow to change my account email address?
A: Please send your request to hello@jiffypix.com or use the webchat to contact support, we will be happy to guide you through the process of changing your email address.Few readersHow to add images to my library?
A: There is an add to library button but all images downloaded or shared are automatically added to your library.Few readersCan I delete an image that has been shared in the Jiffypix community? How?
Yes you can. Just go to the Jiffypix Community page and on the right side of each image you’ve shared, there will be a 3 dots (meatballs menu),
Click ‘DELETE’ to remove the image you want to unshare.Few readersI can't connect my social media account
A: Jiffypix only connects to Twitter, but we are actively developing integrations with the other major social platforms.
If you’re having trouble connecting with your Twitter account, please email hello@jiffypix.com or use the webchat to contact support and we will be happy to help.Few readersCan I upload my own image to use as a background?
A: For now that option isn’t available but a team of well trained monkeys are working around the clock to make this possible!Few readersTrouble loading images/loading too slow
A: Please check your internet connection. If this is not the issue, take a screencast of the problem and send it to hello@jiffypix.com or use the webchat to contact our support team.Few readersI can’t download my designs
A: If you have any difficulty downloading your designs please take a screenshot or a screencast of any visible errors and send it to hello@jiffypix.com or use the webchat to contact support, we will be happy to get you using Jiffypix as soon as possible.Few readersWhere can I go to watch tutorials on how to effectively use Jiffypix?
A: You can watch the Welcome Video on the homepage of Jiffypix.Few readersRescheduling, deleting, or editing scheduled posts
A: Scheduled social media posts are on our public roadmap. Once we have developed that functionality you will be able to reschedule, delete and edit scheduled posts.Few readersI'm getting a download error message
A: If you have any difficulties please take a screenshot or a screencast of any visible errors and send it to hello@jiffypix.com or use the webchat to contact support, we will be happy to get you using Jiffypix as soon as possible.Few readersCan it help generate hashtags?
A: It generates hashtags based on the content provided.Few readersI’m trying to share an Image on social media but it didn’t get posted.
A: Please email hello@jiffypix.com or use the webchat to contact support and let us know when did you create the image.Few readersHow do I change the language?
A: Currently English is the only language available.Few readersImages are loading too slow
A: Please check your internet connection. If this is not the issue, take a screencast of the problem and send it to hello@jiffypix.com or use the webchat to contact our support team.Few readers
