Question 1

How can I learn more about Jiffypix?

Accepted Answer

A: There are many ways to do this.

You can watch the Welcome Video on the homepage of Jiffypix.
Check out our support section for our frequently asked questions.
You can also contact one of our super friendly support staff via our webchat, which is available on all pages of our website.

Question 2

Is there a way to customize font colour?

Accepted Answer

A: Jiffypix was created to use design best practices and the hottest design trends at the moment, so our chosen font colors reflect this. Jiffypix is continually evolving and will no doubt offer this functionality in the future while continuing to adhere to best design practices so that you get the best looking content possible.

Question 3

How much do extra credits cost?

Accepted Answer

A: Extra credits can be purchased through AppSumo or you can upgrade to an Jiffypix Plus Unlimited account.

Question 4

Where can users see the amount of credits they've got/spent and renewal date?

Accepted Answer

A: Go to the settings page and look at the product codes section, this will provide you with quota used and remaining for the month as well as the next renewal date. You might have an Plus unlimited account in which case you won’t have any credits.

Question 5

Is there a way to choose which part of the image I want my logo to be placed?

Accepted Answer

A: Jiffypix was created to use design best practices and the hottest design trends at the moment, so our chosen font colors reflect this. Jiffypix is continually evolving and will no doubt offer this functionality in the future while continuing to adhere to best design practices so that you get the best looking content possible.

Question 6

Can I add my personal Instagram account?

Accepted Answer

A: Only a business Instagram account can be used, this rule is enforced by Instagram.

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